Privacy Policy
Last Updated: January 1, 2025
1. Introduction
Dream Wedding Experts Beauty ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Data Controller
Dream Wedding Experts Beauty is the data controller for the personal information you provide to us. You can contact our Data Protection Officer at [email protected] for any privacy-related inquiries.
3. Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Wedding Information: Wedding date, venue, service preferences
- Communication Data: Records of correspondence and service inquiries
- Photos and Images: Photographs of our work (with consent)
- Payment Information: Billing details (processed securely through third-party providers)
- Website Usage: IP address, browser type, pages visited (through cookies)
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To provide our beauty services and fulfill our contractual obligations
- Legitimate Interest: To improve our services and communicate about our business
- Consent: For marketing communications and photography (where required)
- Legal Obligation: To comply with accounting and tax requirements
5. How We Use Your Information
We use your personal information to:
- Provide bridal makeup and hair styling services
- Schedule appointments and send service reminders
- Process payments and maintain financial records
- Communicate about your booking and services
- Improve our services and customer experience
- Send promotional materials (with your consent)
- Comply with legal and regulatory requirements
6. Data Sharing and Third Parties
We may share your information with:
- Service Providers: Payment processors, scheduling platforms, and communication tools
- Legal Authorities: When required by law or to protect our rights
- Business Partners: Wedding vendors (with your explicit consent)
We do not sell your personal information to third parties.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain our business relationship
- Comply with legal, accounting, and tax obligations (typically 7 years)
- Resolve disputes and enforce our agreements
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Opt out of processing for direct marketing
- Right to Withdraw Consent: Revoke consent for specific processing activities
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
10. International Data Transfers
If we transfer your data outside the European Economic Area, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
11. Cookies and Tracking
Our website uses cookies to enhance your experience. Please see our Cookie Policy for detailed information about the cookies we use and how to manage them.
12. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes and post the updated policy on our website with a new effective date.
14. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: [email protected]
Phone: +1 (555) BEAUTY-1
Address: [Your Business Address]
15. Supervisory Authority
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection supervisory authority.